Job Description

Grow with a team that leads with service and builds with purpose.

At Basys, we believe success is built on relationships, not transactions. We collaborate, solve challenges head-on and raise the bar for ourselves and each other every day. If you're energized by meaningful work and motivated to make a real impact, you'll feel right at home here.

We personalize payments and elevate service so our clients can grow with confidence. And we're building a company where innovation, care and accountability shape how we work: together.

Summary

Come join a forward-thinking Product Team that is on the cutting edge of Cloud Technologies and Product Delivery as we build towards the future. Our environment consists of modern APIs, web applications, third-party services integrations, cloud infrastructure, and legacy APIs. Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Highly skilled QA Engineer that must think through all aspects of the project, able to create test cases, manually test, and create automated testing for features delivered. Our ideal candidate is a person that is technology minded who is looking to start a career in QA, Dev Ops or Software Engineering and willing to use this role as 1 to 3 year plan to get to that end goal. This is the entry level role that can then lead to three job family paths (QA Automation, DevOps Automation, Software Development.

Duties & Responsibilities

Essential Functions

• Create and maintain tests for new and existing features of our products
• Design and execute manual test cases and test scenarios
• Tracks defects and help troubleshoot errors for both user interface and API users
• Identify system malfunctions and register issues as bugs and user stories
• Collaborate with Product Owner, product team, and vendors to ensure all bugs are completely fixed
• Participate in product design reviews to provide input on functional requirements, product designs, usability, or testing implications
• Participates in Agile ceremonies, such as daily stand-ups, iteration planning, demos retrospectives, program increment planning, etc.

Additional Functions

• Design and execute automated test cases and test scenarios
• Prepare and/or review end user and technical documentation generated for accuracy, completeness, and overall quality.
• Document and report on trends/issues our users are experiencing to help identify potential solutions
• Stay up-to-date with the latest QA tools
• Other duties as requested

Requirements

• This role is eligible for a hybrid schedule. Up to three days per week may be worked remotely in accordance with the telecommuting policy.

Education & Experience

• Associates or Bachelors in Computer Science field is a plus
• Experience testing REST API calls using Postman and using defect tracking tools such as JIRA
• Strong Communication Skills Required
• Proficiency in Microsoft Office Suite, Jira, Azure DevOps, QA Automation tools mentioned above.
• Understanding of development processes and the full software development lifecycle; strong knowledge of Agile methodologies.
• Excellent process orientation, planning, organizational, and problem-solving skills with the demonstrated ability to design effective business solutions.
• Knowledge of Bankcard industry and its procedures

Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.

Basys is an equal opportunity employer.

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